Qualification Description

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

Nil

Packaging Rules

Total number of units = 13
6 core units  plus
7 elective units,  of which:

• 2 elective units must be selected from Group A
• 1 elective unit must be selected from Group B
• for the remaining 4 elective units:
  • up to 4 units may be selected from Groups A – G
  • if not listed, up to 3 units may be selected from a Certificate II, Certificate III or Certificate IV from this or any other currently endorsed Training Package qualification or accredited course.

Core units

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

Specialisation Electives

Medical Administration

• BSBMED302 Prepare and process medical accounts
• BSBMED303 Maintain patient records
• BSBMED304 Assist in controlling stocks and supplies
• BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

Other Electives

• BSBTEC302 Design and produce spreadsheets
• BSBTEC303 Create electronic presentations
• BSBPEF301 Organise personal work priorities

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Please contact the Learning Potential International team.